- This page sets out our approach to your information and cookies.
- We take your privacy very seriously indeed. If you don’t want us to contact you for promotional purposes, we won’t (we will, of course, communicate with you in connection with any order which you have placed, including order confirmation e-mails). We will never sell your information.
- We collect information to allow you to place orders with us and to improve your experience using our website.
- You can always find out what information we hold about you.
- We have tried to make this page as clear as possible, but we don’t always get it right first time. If you have any questions, please get in touch.
We are committed to protecting your privacy. We will only use the information that we collect about you in accordance with the UK Data Protection Act 1998. We will not e-mail you in the future for marketing purposes unless you have given us your consent. We will always give you the chance to unsubscribe from any marketing email.
The type of information we will collect about you may include your name, address, phone number, email address and payment details.
You may give us information by filling in forms on our website or by corresponding with us by phone or e-mail. You will provide information to us when you register to use our website, subscribe to any update service, search for a product, place an order, participate in social media functions or enter a competition or promotion.
We also collect technical information relating to your use of our website (including the IP address used to connect to the internet) and to your experience using our website (including the full URL clickstream to, through and from our site, download errors, methods used to browse away from each page and any phone number used to call our customer service number). In basic terms, we will collect as much information about your use of our website as we possibly can. In our experience, this is the best way of improving the experience of visitors to the website. Oh, and just because other websites don’t tell you that they do this, doesn’t mean that they don’t!
Technical information can be collected using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening, if you wish. The information collected in this way can be used to identify you unless you modify your browser settings. Further information about cookies is listed below.
We will never collect sensitive information about you without your explicit consent. Sensitive information includes information relating to your health and religion. We will use our reasonable endeavours to ensure that any information which we do hold will be accurate and up to date.
You can make a formal “data subject access request” under the Data Protection Act 1998 to access the information we hold about you. Any data subject access request may be subject to a fee of £10 to meet our costs. However, we want to make it as easy as possible for you to find out what information we hold about you, so you can check the information that we hold by simply sending us an email. If you find any inaccuracies we will delete or correct them promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. We won’t transfer your information outside the European Economic Area without your consent.
Please be aware that the transmission of information via the internet is not completely secure. Any transmission of your data to our website is at your own risk.
Our website may, from time to time, contain carefully chosen links to the sites of third parties. If you follow a link to any of these sites, please note that these sites will have their own privacy policies and that we do not accept any liability for these sites. Please check these policies before you submit any personal data to these sites.
If you have any questions/comments about privacy, please get in touch.
This disclosure explains “what cookies are” and the types of cookies Canadian Whisky Company uses on its websites.
What are cookies?
A “cookie” is a text file that websites send to a visitor’s computer or other Internet connected device to uniquely identify the visitor’s browser or to store information or settings in the browser.
What types of cookies are used on the Canadian Whisky Company website?
Strictly Necessary Cookies
These cookies are essential in order to carry out a transaction or request initiated by you. Examples include, remembering information provided by you as you move through the site to ship a package, and managing your logged – in status during the session.
These cookies allow the website to remember choices you have made in order to provide functionality for your benefit. For example, functional cookies allow the website to remember settings specific to you, such as your country selection and persistent logged -in state if selected by you, and display prior purchases and other customized features.
These cookies allow us to collect data relating to your use of the website, including the content on which you click while browsing the website, in order to improve the performance and design of the website. These cookies may be provided our third party analytic tool provider but are only used for purposes related to our websites.
These cookies remember information regarding your use of the website so that we can serve promotional and other targeted information to you on our website.
How do I disable or remove cookies?
Each type of web browser offers ways to restrict and delete cookies. For more information on how to manage cookies visit the appropriate browser help section.